How does the Exact Online - WooCommerce trade connector work?

With the iWeb connector between WooCommerce and Exact Online Handel you no longer have to worry about manual administration. All your customer, order, product and stock data are synchronised automatically, so you keep control of your business and save time on repetitive work.

What exactly does the connector do?

Our WooCommerce – Exact Online Handel connector provides a complete and error-free exchange of data between your webshop and your administration. This happens fully automatically, so you always stay up to date and save time.

1. Customers & contacts

When a customer places an order in your WooCommerce shop, all relevant customer data are recorded directly as an account and a contact in Exact Online. Think of:

• Company name, name and address details
• E-mail and phone number

Advantage:
You always have a complete and current customer database, without manual entry. This prevents mistakes and speeds up your invoicing and reporting processes.

2. Products & product information

New products and product variants that you add in WooCommerce appear automatically in Exact Online. Changes to product information or prices are synchronised as well. On the first order with shipping costs, a shipping item (“Shipment”) is created automatically.

• SKU and product ID → item code
• Description, prices and item groups
• Always the correct prices and stock positions

Advantage:
You do not have to enter product data twice and you prevent differences between your webshop and administration. Prices and descriptions are consistent everywhere.

3. Orders & sales orders

When an order is completed in WooCommerce, it is automatically created as a sales order in Exact Online:

• All order lines, products and quantities are transferred
• Automatic connection to the right customer and the right delivery address
• Prices, shipping costs and any discounts fully included
• Automatic assignment of the correct VAT code

Advantage:
Your orders are ready straight away for further processing in your bookkeeping. No more manual entry, minimal chance of mistakes and a balanced administration.

4. Stock & availability

Exact Online always determines the current stock position of each item. Every change in stock (through sales, purchasing or correction) is synchronised automatically to WooCommerce, usually within a few minutes.

• Your webshop always shows the correct stock
• No risk of selling out of stock due to outdated stock levels

Advantage:
Your customers always see the current stock, which leads to better customer satisfaction and less chance of disappointment or missed revenue.

5. VAT, payment terms & more

The connector supports all common VAT scenarios: national, within the EU (ICP), outside the EU (export) and zero rate. This is handled automatically based on the delivery address and the customer's VAT number. Payment terms, references and other administrative fields are also transferred correctly.

In summary

The connector makes sure that customer, product, order and stock data are always synchronised between your webshop and Exact Online. This way you work more efficiently, without mistakes, and you keep more time for your business.

Main advantages

• Never any double entry again: Enter customer, order and product data once, always current
• 100% automatic synchronisation: No more worrying about your administration
• Real-time stock management: Always the right quantity in your webshop, less chance of disappointment
• Smart VAT handling: Support for all common VAT scenarios, including international
• Scalable and flexible: Easily expand with extra modules
• Control through the iWeb Control Panel: Manage settings and mappings yourself, without technical knowledge

Extra modules & expansion options

Make your connector even more powerful with our expansion modules for Exact Online, for example:

• OSS / VAT module: Connect EU transactions automatically to the correct VAT codes and simplify your administration for the One Stop Shop (OSS) scheme.
• Warehouse module:Optimise order and stock processing when you work with multiple warehouses.
• Automatic delivery:Create a goods delivery directly on the import of an order, so your stock and bookkeeping stay current.
• Reconciliation module: Automate the reconciliation of your webshop sales and keep control of outstanding items.

View all modules on our modules page.

Support & SLAs

• Fast implementation: Installation and configuration in clear steps, with the option to test first.
• Support & SLAs: Our team is ready to support you, from support tickets to help by phone and proactive management. Choose the SLA level that suits you. More information: SLA contracts.
• Personal advice: We are happy to think along about the best setup for your business.

Want to know more or a free demo?

Get in touch right away or request a demo. Discover for yourself the ease of the WooCommerce – Exact Online connector and let your administration work for you!