How does the Exact Online - Prestashop trade connector work?

With the iWeb connector between Prestashop and Exact Online Trade you no longer have to worry about manual administration. All your customer, order, product and stock data are synchronised automatically, so you keep control of your business and save time on repetitive work.

What does the connector do exactly?

Our Prestashop to Exact Online Trade connector ensures a complete and error-free exchange of data between your webshop and your administration. This happens fully automatically, so you always stay up to date and save time.

1. Customers & contacts

When a customer places an order on Prestashop, all relevant customer details are recorded directly as a relation and contact in Exact Online. Think of:

• Company name, name and address details
• E-mail and telephone number

Advantage:
You always have a complete and up-to-date customer database in Exact Online, without manual entry. This prevents errors and speeds up your invoicing and reporting processes.

2. Products & product information

New products you add in Prestashop appear automatically in Exact Online. Changes to product information or prices are synchronised as well. With the first order that includes shipping costs, a shipping item (“Shipment”) is created automatically.

• SKU and product ID → item code
• Description, prices and item groups
• Always the correct prices and stock positions

Advantage:
You do not have to enter product data twice and you avoid differences between your webshop and your administration. Prices and descriptions are consistent everywhere.

3. Orders & sales orders

When an order in Prestashop is completed, it is created automatically as a sales order in Exact Online:

• All order lines, products and quantities are transferred
• Automatic connection to the correct customer and delivery address
• Prices, shipping costs and any discounts are fully included
• Automatic assignment of the correct VAT code 

Advantage:
Your orders are ready straight away for further processing in your bookkeeping. No more manual entry, minimal chance of errors and a balanced administration.

4. Stock & availability

Exact Online always determines the current stock position of each item. Every change in stock (through sales, purchases or corrections) is synchronised automatically to Prestashop, usually within a few minutes.

• Your webshop always shows the correct stock
• No chance of overselling due to outdated stock levels

Advantage:
Your customers always see the current stock, which leads to better customer satisfaction and less chance of disappointment or lost revenue.

5. VAT, payment terms & more

The connector supports common VAT scenarios. Payment terms, references and other administrative fields are also transferred correctly.

In summary

The connector ensures that customer, product, order and stock data are always synchronised between your webshop and Exact Online. This way you work more efficiently, without errors and you keep more time for your business.

Main advantages

• Never enter data twice again: Enter customer, order and product data once, always up to date everywhere
• 100% automatic synchronisation: No more worries about your administration
• Real-time stock management: Always the correct quantity in your webshop, less chance of disappointing customers
• Smart VAT handling: Support for all common VAT scenarios, also for international growth.
• Scalable and flexible: Easily expand with extra modules when you want to automate more
• Control via the iWeb Control Panel: Manage your own settings and mappings, without technical knowledge

Extra modules & expansion options

Make your connector even more powerful with our expansion modules for Exact Online, for example:

• OSS / VAT module: Connect transactions in the EU automatically to the correct VAT codes in Exact Online and simplify your administration for the One Stop Shop (OSS) scheme.
• Warehouse module: Optimise order and stock processing if you work with multiple warehouses.
• Automatic delivery: Create a goods delivery directly when an order is imported and keep your stock and bookkeeping up to date.
• Reconciliation module: Automate the reconciliation of your webshop sales and keep control of your outstanding items.

View all modules on our modules page.

Support & SLAs

• Fast implementation: Installation and configuration in clear steps, with the option to test first.
• Support & SLAs: Our team is ready to support you, from support tickets to telephone help and proactive management. Choose the SLA level that suits you. More information: SLA contracts.
• Personal advice: We are happy to think along about the best setup for your business.

Want to know more or a free demo?

Get in touch now or request a demo. Discover for yourself how easy the Prestashop to Exact Online Trade connector is and let your administration work for you!