Privacy Policy

1. Use of Personal Data

When you make use of our services or visit our website, we obtain certain information from you. We use these personal data solely for the purposes for which they were obtained.

A. Access to the customer portal
When you log into our portal, we process:
•    Name, address, place of residence (NAW data)
•    Email address
•    Telephone number
•    IP address
•    Payment details
•    Billing address

Purpose: Provide access to your account and perform our service.
Legal basis: Execution of the agreement.
Retention period: Until the end of the service.

B. Subscription agreement
When entering into a subscription, we process the above data for the delivery and administration of the service.

Retention periods:
•    Invoice data, payment data, and billing address are kept for a period of 7 years following the termination of the subscription, in accordance with fiscal retention obligations.
•    Other data such as IP address, email address, and telephone number are kept until at most 3 months after the termination of the subscription, unless a longer retention period is necessary based on a justified interest or legal obligation.


C. Account registration
Upon registration, we process your:
•    NAW data
•    Email address
•    Telephone number
•    IP address
•    Billing address
•    Payment details

Purpose: Create and manage your account.
Retention period: Up to 3 months after account deletion.

2. Contact and Communication

If you contact us, we use your information to respond to you or to assist you with inquiries about our service.

3. Advertising and Marketing

We may approach you for commercial purposes, for example via:
•    Email
•    Telephone
You can unsubscribe at any time via an unsubscribe connector in the email or via your account settings.

4. Sharing with Third Parties

We only provide your personal data to third parties if this is necessary for:
•    the execution of our service (for example, a hosting provider);
•    compliance with legal obligations;
•    investigating fraud or abuse.
Some of these parties are based outside the European Union. We ensure that your data is also adequately protected there.

5. Cookies

Our website uses cookies. These are small text files that are placed on your device when you visit our website.
We use the following types of cookies:
•    Functional cookies: For the correct functioning of the website.
•    Analytical cookies: For measuring and analyzing the use of our website.
•    Tracking cookies: To follow browsing behavior and display targeted content or advertisements.
•    Marketing cookies: To improve the website experience and make advertisements more relevant. These cookies track your browsing behavior across various websites, so we can show you personalized content and offers that better match your interests. The information collected through these cookies may be shared with third parties such as advertising networks. We use, among others, Google Ads, LinkedIn, and Hubspot. To find out how Google Ads handles data, we refer you to Google's policy on this matter. You can consult it via https://business.safety.google/privacy/

On your first visit, we display a cookie banner asking for your consent to use analytical, tracking, and marketing cookies. You can manage your preferences here.

Google Analytics
We use Google Analytics to gain insights into the use of our website. For this:
•    We have a data processing agreement with Google;
•    The IP address is not anonymized;
•    We do not share data with other Google services.

Note: The use of Google Analytics without anonymized IP addresses requires your consent. You consent if you agree to our cookie banner, which asks for consent. 

You can disable the placing of cookies via your browser settings. Please note that parts of the website may not function correctly.

6. Security of Personal Data

We take appropriate security measures to limit misuse of and unauthorized access to personal data. Thus, we ensure that only necessary persons have access to the data, that access is secured, and that our security measures are reviewed regularly.

7. Changes to this Privacy Statement

We reserve the right to modify this privacy statement. Changes will be published on our website. It is advisable to consult this statement regularly.

8. Your Rights

You have the right to:
•    access the personal data we process about you;
•    correct or delete data;
•    object to certain uses of your data;
•    withdraw your consent;
•    file a complaint with the Data Protection Authority.

9. Contact

If you have questions or requests regarding your personal data, please contact us via:
e-mail: info@iwebdevelopment.nl
postal address: Emmasingel 33, 5611 AZ Eindhoven