Privacy Policy

1. Use of personal data

When you use our services or visit our website, we obtain certain data from you. We use this personal data solely for the purposes for which we obtained it.

A. Access to the customer portal
When you log in to our portal, we process:
•    Name, address, place of residence (contact details)
•    E-mail address
•    Telephone number
•    IP address
•    Payment details
•    Billing address

Purpose: To give you access to your account and to carry out our service.
Basis: Performance of the agreement.
Retention period: Until the end of the service.

B. Taking out a subscription
When you take out a subscription, we process the above data for the delivery and administration of the service.

Retention periods:
•    Invoice data, payment details and billing address are kept for a period of 7 years after the subscription ends, in accordance with the tax retention obligation.
•    Other data such as IP address, e-mail address and telephone number are kept for no longer than 3 months after the subscription ends, unless a longer retention period is necessary on the grounds of a legitimate interest or a legal obligation.


C. Account registration
When you register, we process your:
•    Contact details
•    E-mail address
•    Telephone number
•    IP address
•    Billing address
•    Payment details

Purpose: Creating and managing your account.
Retention period: Until 3 months after the account is closed.

2. Contact and communication

If you contact us, we use your data to be able to reply to you or to support you with questions about our service.

3. Advertising and marketing

We may approach you for commercial purposes, for example via:
•    E-mail
•    Telephone
You can unsubscribe from this at any time via an unsubscribe link in the e-mail or through your account settings.

4. Sharing with third parties

We only provide your personal data to third parties if this is necessary for:
•    the performance of our service (for example a hosting provider);
•    compliance with legal obligations;
•    investigating fraud or misuse.
Some of these parties are established outside the European Union. We make sure that your data is also adequately protected there.

5. Cookies

Our website uses cookies. These are small text files that are placed on your device when you visit our website.
We use the following types of cookies:
•    Functional cookies: For the correct operation of the website.
•    Analytical cookies: For measuring and analysing the use of our website.
•    Tracking cookies: To follow browsing behaviour and show targeted content or advertisements.
•    Marketing cookies: To improve the website experience and to make advertisements more relevant. These cookies follow your browsing behaviour across different websites, so that we can show you personalised content and offers that better match your interests. The information collected via these cookies may be shared with third parties such as advertising networks. Among others, we use Google Ads, LinkedIn and Hubspot. To find out how Google Ads handles data, we refer you to Google's policy on this matter. You can consult this via https://business.safety.google/privacy/

On your first visit we show a cookie banner in which we ask for your consent to use the analytical, tracking and marketing cookies. You can manage your preferences here.

Google Analytics
We use Google Analytics to gain insight into the use of our website. For this:
•    We have a processing agreement with Google;
•    The IP address is not anonymised;
•    We do not share data with other Google services.

Please note: The use of Google Analytics without an anonymised IP address requires your consent. You give consent if you agree to our cookie banner, in which consent is requested. 

You can disable the placing of cookies via your browser settings. Please bear in mind that parts of the website may then not function correctly.

6. Security of personal data

We take appropriate security measures to limit misuse of and unauthorised access to personal data. We ensure that only the necessary people have access to the data, that access is shielded and that our security measures are evaluated regularly.

7. Changes to this privacy statement

We reserve the right to amend this privacy statement. Changes will be published on our website. We recommend that you consult this statement regularly.

8. Your rights

You have the right to:
•    obtain access to the personal data we process about you;
•    have data corrected or deleted;
•    object to certain uses of your data;
•    withdraw your consent;
•    lodge a complaint with the Dutch Data Protection Authority.

9. Contact

Do you have questions or requests regarding your personal data? Then contact us via:
e-mail: info@iwebdevelopment.nl
postal address: Emmasingel 33, 5611 AZ in Eindhoven