Privacy Policy

1. Use of personal data

When you use our services or visit our website, we obtain certain data from you. We use this personal data only for the purposes for which we obtained it.

A. Access to the customer portal
When you log into our portal, we process:
- Name, address, place of residence (NAW data).
- E-mail address
- Phone number
- IP address
- Payment information
- Billing address

Purpose: To provide access to your account and perform our service.
Basis: Execution of the agreement.
Retention period: Until the end of the service.

B. Subscription conclusion
When concluding a subscription, we process the above data for the delivery and administration of the service.

Retention periods:
- Invoice data, payment data and billing address are retained for a period of 7 years after termination of the subscription, in accordance with tax retention requirements.
- Other data such as IP address, email address and phone number will be retained for no longer than 3 months after termination of the subscription, unless a longer retention period is necessary based on a legitimate interest or legal obligation.


C. Account registration
Upon registration, we process your:
- Name and address details
- E-mail address
- Phone number
- IP address
- Billing address
- Payment Information

Purpose: Creation and management of your account.
Retention Period: Up to 3 months after account has been deleted.

2. Contact and communication.

If you contact us, we will use your data to answer or support you with questions about our service.

3. Advertising and marketing

We may contact you for commercial purposes, for example via:
- E-mail
- Telephone
You can unsubscribe from these at any time via an unsubscribe link in the email or via your account settings.

4. Sharing with third parties

We only share your personal data with third parties if this is necessary for:
- the performance of our service (for example, a hosting provider);
- Compliance with legal obligations;
- investigating fraud or abuse.
Some of these parties are located outside the European Union. We ensure that your data is adequately protected there as well.

5. Cookies

Our website makes use of cookies. These are small text files that are placed on your device when you visit our website.
We use the following types of cookies:
- Functional cookies: For proper operation of the website.
- Analytical cookies: For measuring and analyzing the use of our website.
- Tracking cookies: To track browsing behavior and show targeted content or advertisements.
- Marketing cookies: To improve the website experience and to make advertisements more relevant. These cookies track your browsing behavior across different websites so that we can show you personalized content and offers that better match your interests. The information collected through these cookies may be shared with third parties such as ad networks. Among others, we use Google Ads, LinkedIn em Hubspot. To find out how Google Ads handles data, please refer to google's policy on this. This can be consulted via https://business.safety.google/privacy/.

At your first visit we show a cookie banner in which we ask your permission to use the analytical, tracking and marketing cookies. You can manage your preferences herein.

Google Analytics
We use Google Analytics to gain insight into the use of our website. For this:
- Do we have a processing agreement with Google;
- The IP address is not anonymized;
- We do not share data with other Google services.

Please note: The use of Google Analytics without anonymized IP address requires your consent. You consent if you agree to our cookie banner, which asks for consent.

You can disable the placement of cookies through your browser settings. Please note that parts of the website may then not function correctly.

6. Security of personal data

We take appropriate security measures to limit misuse of and unauthorized access to personal data. For example, we ensure that only the necessary persons have access to the data, that access is protected and that our security measures are regularly evaluated.

7. Changes to this privacy statement.

We reserve the right to modify this privacy statement. Changes will be published on our website. It is advisable to consult this statement regularly.

8. Your rights

You have the right to:
- access the personal data we process about you;
- have data corrected or deleted
- object to certain uses of your data;
- withdraw your consent;
- file a complaint with the Personal Data Authority.

9. Contact

Do you have any questions or requests regarding your personal data? Please contact us via:
email: info@iwebdevelopment.nl
mail address: Emmasingel 33, 5611 AZ in Eindhoven