How does the Exact Online - Prestashop commerce connector work?

With the iWeb connector between Prestashop and Exact Online Trade, you no longer have to worry about manual administration. All your customer, order, item, and stock data are seamlessly synchronized, so you keep control of your business and save time on repetitive work.

What does the connector do exactly?

Our Prestashop – Exact Online Trade connector ensures a complete and error-free exchange of data between your webshop and your administration. This happens completely automatically, keeping you always up-to-date and saving time.

1. Customers & contacts

When a customer places an order on Prestashop, all relevant customer data are directly recorded as a relationship and contact person in Exact Online. Consider:

• Company name, name, and address details
• Email and phone number

Advantage:
You always have a complete and up-to-date customer database in Exact Online, without manual entry. This prevents errors and speeds up your billing and reporting processes.

2. Items & product information

New products that you add in Prestashop automatically appear in Exact Online. Changes in product information or prices are also synchronized. Also, a shipping item ("Shipment") is automatically created at the first order with shipping costs.

• SKU and product ID → Item code
• Descriptions, prices, and product groups
• Always the correct prices and stock positions

Advantage:
You do not have to enter product information twice and avoid differences between your webshop and administration. Prices and descriptions are consistent everywhere.

3. Orders & sales orders

When an order in Prestashop is completed, it is automatically created as a sales order in Exact Online:

• All order lines, products, and quantities are taken over
• Automatic linking with the correct customer and delivery address
• Prices, shipping costs, and any discounts are fully included
• Automatic allocation of the correct VAT code 

Advantage:
Your orders are immediately ready for further processing in your accounting – no more manual entry, minimal chance of errors, and a seamless administration.

4. Stock & availability

Exact Online always determines the current stock position of each item. Any change in stock (due to sales, purchases, or corrections) is automatically synchronized to Prestashop, usually within a few minutes.

• Your webshop always shows the correct stock
• No chance of no-sales due to outdated stock levels

Advantage:
Your customers always see the actual stock, which ensures better customer satisfaction and less chance of disappointments or missed revenue.

5. VAT, payment conditions & more

The connector supports common VAT scenarios. Payment conditions, references, and other administrative fields are also correctly taken over.

In summary

The connector ensures that customer, product, order, and stock data are always synchronized between your webshop and Exact Online. This allows you to work more efficiently, error-free, and leaves you more time for your business.

Main benefits

• No more double entry: Enter customer, order, and item data once, always up-to-date everywhere.
• 100% automatic synchronization: You no longer have to look after your administration.
• Real-time inventory management: Always the correct quantity in your webshop, less chance of disappointments for customers.
• Smart VAT handling: Support for all common VAT scenarios, also for international growth.
• Scalable and flexible: Easily expand with additional modules when you want to automate more.
• Control via the iWeb Control Panel: Manage your settings and mappings yourself, without technical knowledge.

Additional modules & expansion options

Make your connector even more powerful with our expansion modules for Exact Online, such as:

• OSS / VAT module: Automatically link transactions in the EU to the correct VAT codes in Exact Online and simplify your administration for the One Stop Shop (OSS) scheme.
• Warehouse module: Optimize order and inventory processing if you work with multiple warehouses.
• Automatic delivery: When importing an order, immediately create a goods delivery, keeping your inventory and accounting up-to-date.
• Reconciliation module: Automate the reconciliation of your webshop sales and maintain control of your outstanding posts.

Check out all the modules on our modules page.

Support & SLAs

• Quick implementation: Installation and configuration in clear steps, with the option to test first.
• Support & SLAs: Our team is ready to support you, from support tickets to telephone assistance and proactive management - choose the SLA level that suits you. More information: SLA contracts.
• Personal advice: We are happy to think along about the optimal configuration for your business.

Want to know more or a non-binding demo?

Contact us directly or request a demo. Discover for yourself the convenience of the Amazon – Exact Online connector and let your administration work for you!