How does the Exact Online - Prestashop trade connector work?

With the iWeb connector between Prestashop and Exact Online Commerce, you no longer have to worry about manual administration. All your customer, order, product, and stock data are seamlessly synchronized, so you keep control of your business and save time on repetitive work.

What exactly does the connector do?

Our Prestashop – Exact Online Commerce connector ensures a complete and error-free exchange of data between your webshop and your administration. This happens fully automatically, keeping you always up-to-date and saving you time.

1. Customers & contacts

When a customer places an order in Prestashop, all relevant customer data is immediately recorded as a relation and contact person in Exact Online. Think of:

• Company name, name and address details
• Email and phone number

Benefit:
You always have a complete and up-to-date customer database in Exact Online, without manual entry. This prevents errors and speeds up your invoicing and reporting processes.

2. Items & product information

New products you add in Prestashop automatically appear in Exact Online. Changes in product information or prices are also synchronized. Also, upon the first order with shipping costs, a shipment article is automatically created.

• SKU and product ID → Item code
• Description, prices and item groups
• Always the correct prices and stock positions

Benefit:
You don't have to enter product data twice and prevent discrepancies between your webshop and administration. Prices and descriptions are consistent everywhere.

3. Orders & sales orders

When an order is completed in Prestashop, it is automatically created as a sales order in Exact Online:

• All order lines, products and quantities are transferred
• Automatic linking to the correct customer and delivery address
• Prices, shipping costs and any discounts fully included
• Automatic assignment of the correct VAT code 

Benefit:
Your orders are immediately ready for further processing in your accounting – no more manual entry, minimal chance of errors, and a seamless administration.

4. Stock & availability

Exact Online always determines the current stock position of each item. Every stock change (due to sales, purchases, or correction) is automatically synchronized to Prestashop, usually within minutes.

• Your webshop always shows the correct stock
• No chance of selling out-of-stock items due to outdated stock levels

Benefit:
Your customers always see the current stock, leading to better customer satisfaction and less chance of disappointment or missed revenue.

5. VAT, payment terms & more

The connector supports common VAT scenarios. Also, payment terms, references and other administrative fields are correctly transferred.

In summary

The connector ensures that customer, product, order and stock data are always synchronized between your webshop and Exact Online. This way you work more efficiently, error-free and have more time left for your business.

Key benefits

• No more double entry: Enter customer, order and item data once, always up-to-date everywhere.
• 100% automatic synchronization: You no longer have to worry about your administration.
• Real-time stock management: Always the correct quantity in your webshop, less chance of customer disappointment.
• Smart VAT handling: Support for all common VAT scenarios, also for international growth.
• Scalable and flexible: Easily expand with additional modules when you want to automate more.
• Control via the iWeb Control Panel: Manage your own settings and mappings, without technical knowledge.

Extra modules & expansion options

Make your connector even more powerful with our expansion modules for Exact Online, for example:

• OSS / VAT module: Automatically connect EU transactions to the correct VAT codes in Exact Online and simplify your administration for the One Stop Shop (OSS) scheme.
• Warehouse module: Optimize order and stock processing if you work with multiple warehouses.
• Automatic delivery: Create a goods delivery immediately upon importing an order, keeping your stock and accounting up-to-date.
• Settlement module: Automate the settlement of your webshop sales and keep control of your outstanding items.

View all modules on our modules page.

Support & SLAs

• Quick implementation: Installation and configuration in clear steps, with the option to test first.
• Support & SLAs: Our team is ready to support you, from support tickets to telephone assistance and proactive management - choose the SLA level that suits you. More information: SLA contracts.
• Personal advice: We are happy to advise on the optimal setup for your business.

Want to know more or get a free demo?

Contact us directly or request a demo. Discover for yourself the convenience of the Amazon – Exact Online connector and let your administration work for you!