How does the Exact Online - WooCommerce trade connector work?

What does the connector do exactly?

Our WooCommerce – Exact Online Commerce connector ensures a complete and error-free exchange of data between your webshop and your administration. This happens automatically, so you're always up to date and save time.

1. Customers & contacts

When a customer places an order on WooCommerce, all relevant customer data is immediately recorded in Exact Online as both a relationship and a contact person. Consider:

• Company name, name and address details
• Email and phone number

Advantage:
You always have a complete and current customer database in Exact Online, without manual input. This prevents errors and accelerates your invoicing and reporting processes.

2. Products & product information

New products that you add in WooCommerce will automatically appear in Exact Online. Changes in product information or prices are also synchronized. Also, a shipping item ("Shipment") is automatically created with the first order involving shipping costs.

• SKU and product ID → Item code
• Description, prices, and item groups
• Always the correct prices and stock positions

Advantage:
You do not need to enter product data twice and prevent discrepancies between your webshop and administration. Prices and descriptions are consistent everywhere.

3. Orders & sales orders

When an order in WooCommerce is completed, it is automatically created as a sales order in Exact Online:

• All order lines, products, and quantities are taken over
• Automatic connection with the right customer and delivery address
• Prices, shipping costs, and any discounts fully included
• Automatic assignment of the correct VAT code 

Advantage:
Your orders are immediately ready for further processing in your accounting – no manual input anymore, minimal chance of errors, and a seamless administration.

4. Stock & availability

Exact Online always determines the current stock position of each item. Every change in stock (due to sales, purchases, or adjustments) is automatically synchronized to WooCommerce, usually within minutes.

• Your webshop always displays the correct stock
• No chance of no-sales due to outdated stock positions

Advantage:
Your customers always see the current stock, which ensures better customer satisfaction and less chance of disappointments or lost sales.

5. VAT, payment terms & more

The connector supports common VAT scenarios. Payment terms, references, and other administrative fields are correctly taken over.

Summary

The connector ensures that customer, product, order, and stock data are always synchronized between your webshop and Exact Online. This enables you to work more efficiently, error-free, and leaves you more time for your business.

Main advantages

• No more double entries: Enter customer, order, and item data once, always up to date everywhere.
• 100% automatic synchronization: You no longer have to worry about your administration.
• Real-time stock management: Always the correct number in your webshop, less chance of disappointments among customers.
• Smart VAT handling: Supports all common VAT scenarios, also for international growth.
• Scalable and flexible: Easily expand with additional modules when you want to automate more.
• Control via the iWeb Control Panel: Manage your settings and mappings yourself, without technical knowledge.

Extra modules & expansion options

Make your connector even more powerful with our expansion modules for Exact Online, for example:

• OSS / VAT module: Automatically link transactions in the EU to the right VAT codes in Exact Online and simplify your administration for the One Stop Shop (OSS) scheme.
• Warehouse module: Optimize order and stock processing if you work with multiple warehouses.
• Automatic delivery: Immediately create a goods delivery upon importing an order, keeping your stock and accounts up to date.
• Reconciliation module: Automate the reconciliation of your webshop sales and keep a grip on your outstanding posts.

Check out all modules on our modules page.

Support & SLAs

• Fast implementation: Installation and configuration in clear steps, with the option to test first.
• Support & SLAs: Our team is ready to support you, from support tickets to telephone assistance and proactive management - choose the SLA level that suits you. More information: SLA contracts.
• Personal advice: We like to think along about the optimal setup for your business.

Want to know more or request a non-binding demo?

Contact us directly or request a demo. Discover the convenience of the Amazon – Exact Online connector and let your administration work for you!