How does the Exact Online - Shopify commerce connector work?

With the iWeb connector between Shopify and Exact Online Trade, you no longer have to worry about manual administration. All your customer, order, item, and inventory data are seamlessly synchronized, so you keep a grip on your business and save time on repetitive work.

What exactly does the connector do?

Our Shopify – Exact Online Trade connector ensures complete and error-free data exchange between your webshop and your administration. This happens completely automatically, keeping you always up-to-date and saving you time.

1. Customers & contacts

When a customer places an order on Shopify, all relevant customer details are immediately recorded as both a relation and a contact in Exact Online. Consider:

• Company name, name, and address details
• Email and phone number

Benefit:
You always have a complete and current customer file in Exact Online, without manual input. This prevents errors and speeds up your billing and reporting processes.

2. Items & product information

New products that you add in Shopify are automatically shown in Exact Online. Changes in product information or prices are also synchronized. Also, a shipping item (“Shipment”) is automatically created at the first order with shipping costs.

• SKU and product ID → Item code
• Description, prices, and item groups
• Always the right prices and stock positions

Benefit:
You don't have to enter product data twice and prevent discrepancies between your webshop and administration. Prices and descriptions are consistent everywhere.

3. Orders & sales orders

When an order in Shopify is completed, it is automatically created as a sales order in Exact Online:

• All order lines, products, and quantities are taken over
• Automatic link with the correct customer and delivery address
• Prices, shipping costs, and any discounts fully included
• Automatic assignment of the correct VAT code 

Benefit:
Your orders are immediately ready for further processing in your accounting - no manual input anymore, minimal chance of errors, and a seamless administration.

4. Stock & availability

Exact Online always determines the current stock position of each item. Any change in stock (due to sale, purchase, or correction) is automatically synchronized to Shopify, usually within minutes.

• Your webshop always displays the correct stock
• No chance of no-sale due to outdated stock positions

Benefit:
Your customers always see the current stock, which ensures better customer satisfaction and less chance of disappointments or missed sales.

5. VAT, payment terms & more

The connector supports common VAT scenarios. Also, payment terms, references, and other administrative fields are correctly taken over.

In summary

The connector ensures that customer, product, order, and inventory data are always synchronized between your webshop and Exact Online. This way, you work more efficiently, error-free, and have more time for your business.

Main benefits

• No more double entry: Enter customer, order, and item data once, always up-to-date everywhere.
• 100% automatic synchronization: You no longer have to worry about your administration.
• Real-time inventory management: Always the right amount in your webshop, less chance of disappointments for customers.
• Smart VAT handling: Support for all common VAT scenarios, also for international growth.
• Scalable and flexible: Easily expand with additional modules when you want to automate more.
• Control via the iWeb Control Panel: Manage your settings and mappings yourself, without technical knowledge.

Extra modules & expansion options

Make your connection even more powerful with our expansion modules for Exact Online, for example:

• OSS / VAT module: Automatically link transactions in the EU to the correct VAT codes in Exact Online and simplify your administration for the One Stop Shop (OSS) scheme.
• Warehouse module: Optimize order and inventory processing if you work with multiple warehouses.
• Automatic delivery: Create a goods delivery directly upon the import of an order, keeping your stock and accounts updated.
• Reconciliation module: Automate the reconciliation of your webshop sales and keep control over your outstanding items.

Check all modules on our modules page.

Support & SLAs

• Fast implementation: Installation and configuration in clear steps, with the option to test first.
• Support & SLAs: Our team is ready to support you, from support tickets to telephone assistance and proactive management - choose the SLA level that suits you. More information: SLA contracts.
• Personal advice: We are happy to think along about the optimal setup for your business.

Want to know more or request a non-binding demo?

Contact us directly or request a demo. Discover the convenience of the Amazon – Exact Online connector and let your administration work for you!