How does the Exact Online - Magento commerce connector work?

With the iWeb connector between Magento 2 and Exact Online Trade, you no longer have to worry about manual administration. All your customer, order, item, and inventory data are seamlessly synchronized, allowing you to keep control of your business and save time on repetitive work.

What exactly does the connector do?

Our Magento 2 – Exact Online Trade connector ensures complete and error-free data exchange between your webshop and your administration. This happens fully automatically, keeping you always up to date and saving time.

1. Customers & contacts

When a customer places an order on Magento 2, all relevant customer data are immediately recorded as both a relationship and a contact in Exact Online. Consider:

• Company name, name, and address details
• Email and phone number

Advantage:
You always have a complete and up-to-date customer file in Exact Online, without manual entry. This prevents errors and accelerates your invoicing and reporting processes.

2. Items & product information

New products that you add in Magento 2 automatically appear in Exact Online. Changes in product information or prices are also synchronized. A shipping item ("Shipment") is also automatically created at the first order with shipping costs.

• SKU and product ID → Item code
• Description, prices, and product groups
• Always the correct prices and inventory positions

Advantage:
You do not have to enter product data twice and prevents discrepancies between your webshop and administration. Prices and descriptions are consistent everywhere.

3. Orders & sales orders

When an order in Magento 2 is completed, it is automatically created as a sales order in Exact Online:

• All order lines, products, and quantities are transferred
• Automatic connection with the correct customer and delivery address
• Prices, shipping costs, and any discounts are fully included
• Automatic assignment of the correct VAT code 

Advantage:
Your orders are immediately ready for further processing in your accounting – no more manual entry, minimal chance of errors, and a conclusive administration.

4. Inventory & availability

Exact Online always determines the current inventory position of each item. Any change in inventory (due to sales, purchases, or correction) is automatically synchronized to Magento 2, usually within minutes.

• Your webshop always displays the correct stock
• No chance of no-sales due to outdated stock levels

Advantage:
Your customers always see the current inventory, which ensures better customer satisfaction and less chance of disappointments or lost sales.

5. VAT, payment terms & more

The connector supports common VAT scenarios. Payment terms, references, and other administrative fields are also correctly taken over.

In summary

The connector ensures that customer, product, order, and inventory data are always synchronized between your webshop and Exact Online. This allows you to work more efficiently, flawlessly, and you have more time for your business.

Main benefits

• No more double entries: Enter customer, order, and item data once, always current everywhere.
• 100% automatic synchronization: You no longer have to worry about your administration.
• Real-time inventory management: Always the right number in your webshop, less chance of disappointments for customers.
• Smart VAT handling: Supports all common VAT scenarios, also for international growth.
• Scalable and flexible: Easily expand with additional modules when you want to automate more.
• Control via the iWeb Control Panel: Manage your settings and mappings yourself, without technical knowledge.

Additional modules & expansion options

Make your connector even more powerful with our expansion modules for Exact Online, for example:

• OSS / VAT module: Automatically link transactions in the EU to the correct VAT codes in Exact Online and simplify your administration for the One Stop Shop (OSS) regulation.
• Warehouse module: Optimize the order and inventory processing if you work with multiple warehouses.
• Automatic delivery: Create a goods delivery immediately upon the import of an order, keeping your inventory and accounting up to date.
• Matching module: Automate the matching of your webshop sales and keep control of your outstanding posts.

Check all modules on our modules page.

Support & SLAs

• Fast implementation: Installation and configuration in clear steps, with the possibility to test first.
• Support & SLAs: Our team is ready to support you, from support tickets to telephone help and proactive management - choose the SLA level that suits you. More information: SLA agreements.
• Personal advice: We are happy to think along about the optimal setup for your business.

Want to know more or a non-binding demo?

Contact us directly or request a demo. Discover the convenience of the Amazon – Exact Online connector and let your administration work for you!