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How does the Exact Online - Lightspeed invoices connector work?

Written by Yannick van Bergen | Mar 27, 2026 10:24:45 AM

With the iWeb connector between Lightspeed and Exact Online Invoices, you no longer have to worry about manual administration. All your customer, invoice, and item data are seamlessly synchronized, allowing you to keep a grip on your business and save time on repetitive work. 

What exactly does the connector do?

Our Lightspeed – Exact Online Invoices connector ensures a complete and error-free exchange of data between your webshop and your administration. This happens completely automatically, keeping you always up-to-date and saving time.

1. Customers & contacts

When a customer places an order, all relevant customer data is immediately recorded in Exact Online as both a relationship and a contact person. Consider:

  • Company name, name, and address details
  • Email and phone number

Advantage:
You always have a complete and current customer database in Exact Online, without manual entry. This prevents errors and speeds up your invoicing and reporting processes.

2. Items & product information

New products that you add to Lightspeed automatically appear in Exact Online. Changes in product information or prices are also synchronized. 

  • SKU and product ID → Item code
  • Description, prices, and product groups
  • Always the right prices

Advantage:
You don’t have to enter product data twice and avoid discrepancies between your webshop and administration. Prices and descriptions are consistent everywhere.

3. Sales invoices

When an order in Lightspeed is completed, it is automatically created as a sales order in Exact Online:

  • All order lines, products, and quantities are copied
  • Automatic linkage with the correct customer and delivery address
  • Prices and any discounts fully included
  • Automatic allocation of the right VAT code (also ICP/export possible)

Advantage:
Your invoices are immediately ready for further processing in your accounting – no manual entry anymore, minimal chance of errors, and a complete administration.

4. VAT, payment terms & more

The connector supports all common VAT scenarios: domestic, within the EU (ICP), outside the EU (export), and zero rate. This is automatically managed based on the delivery address and the VAT number of the customer.

Payment terms, references, and other administrative fields are also correctly transferred.

In summary

The connector ensures that customer, product, and invoice data are always synchronized between your webshop and Exact Online. This way you work more efficiently, flawlessly, and keep more time for your business.

Main advantages

  • No more double entry: Enter customer, item, and invoice data once, always current everywhere.
  • 100% automatic synchronization: You no longer have to look after your administration.
  • Smart VAT handling: Support for all common VAT scenarios, also for international growth.
  • Scalable and flexible: Easily expand with additional modules when you want to automate more.
  • Control via the iWeb Control Panel: Manage your settings and mappings yourself, without technical knowledge.

Additional modules & expansion options

Make your connector even more powerful with our expansion modules for Exact Online, such as:

  • OSS / VAT module: Automatically link transactions in the EU to the correct VAT codes in Exact Online and simplify your administration for the One Stop Shop (OSS) regulation.
  • Automatic invoicing: Automatically create invoices in Exact Online when an invoice from the webshop is imported
  • Reconciliation module: Automate the reconciliation of your webshop sales and keep control of your outstanding posts.

See all modules on our modules page.

Support & SLA's

  • Fast implementation: Installation and configuration in clear steps, with the possibility to test first.
  • Support & SLA's: Our team is ready to support you, from support tickets to telephone assistance and proactive management - choose the SLA level that fits you. More information: SLA contracts.
  • Personal advice: We are happy to think along with you about the optimal configuration for your business.

Want to know more or request a non-binding demo?

Contact us directly or request a demo. Discover the convenience of the Amazon – Exact Online connector and let your administration work for you!