How does the Exact Online - Amazon trade connector work?

With the iWeb connector between Amazon and Exact Online Trade, you no longer have to worry about manual administration. All your customer, order, product, and inventory data are seamlessly synchronized, so you maintain control over your business and save time on repetitive work.

What does the connector do exactly?

Our Amazon – Exact Online Trade connector ensures complete and error-free data exchange between your Amazon sales account and your administration. This happens fully automatically, keeping you always up-to-date and saving time.

1. Customers & contacts

When a customer places an order on Amazon, all relevant customer details are immediately recorded as a relationship and a contact in Exact Online. Consider:

• Company name, contact person's name
• Address details
• Email and phone number

Advantage:
You always have a complete and current customer file in Exact Online, without manual entry. This prevents errors and speeds up your invoicing and reporting processes.

2. Articles & product information

New products that you add on Amazon automatically appear in Exact Online. Changes in product information or prices are also synchronized. Also, a shipping item ("Shipment") is automatically created with the first order involving shipping costs.

• SKU and product ID → Article code
• Description, prices, and article groups
• Always the right prices and stock positions

Advantage:
You do not need to enter product data twice and prevent discrepancies between your Amazon sales account and administration. Prices and descriptions are consistent everywhere.

3. Orders & sales orders

When an order on Amazon is completed, it is automatically created as a sales order in Exact Online:

• All order lines, products, and quantities are transferred
• Automatic linking with the correct customer and delivery address
• Prices, shipping costs, and any discounts fully included
• Automatic assignment of the correct VAT code

Advantage:
Your orders are immediately ready for further processing in your accounting – no manual entry anymore, minimal chance of errors, and a tight administration.

4. Stock & availability

Exact Online always determines the current stock position of each article. Every change in stock (due to sales, purchases, or adjustments) is automatically synchronized to Amazon, usually within minutes.

• Your Amazon sales account always shows the correct stock
• No chance of no-sale due to outdated stock positions

Advantage:
Your customers always see the current stock, which ensures better customer satisfaction and less chance of disappointments or missed sales.

5. VAT, payment conditions & more

The connector supports common VAT scenarios. Also, payment terms, references, and other administrative fields are correctly taken over.

Summary

The connector ensures that customer, product, order, and inventory data are always synchronized between your Amazon sales account and Exact Online. This allows you to work more efficiently, flawlessly, and keep more time for your business.

Main advantages

• No more double entry: Enter customer, article, and invoice data once, always updated everywhere.
• 100% automatic synchronization: You no longer have to worry about your administration.
• Scalable and flexible: Easily expand with additional modules when you want to automate more.
• Control via the iWeb Control Panel: Manage your settings and mappings yourself, without technical knowledge.

Extra modules & expansion options

Make your connector even more powerful with our expansion modules for Exact Online, for example:

• Warehouse module: Optimize order and inventory processing when you work with multiple warehouses.
• Automatic delivery: Create a goods delivery directly upon the import of an order, keeping your inventory and accounting up-to-date.
• Matching module: Automate the matching of your webshop sales and keep control of your outstanding posts.

Check out all the modules on our modules page.

Support & SLAs

• Fast implementation: Installation and configuration in clear steps, with the option to test first.
• Support & SLAs: Our team is ready to support you, from support tickets to telephone assistance and proactive management - choose the SLA level that suits you. More information: SLA contracts.
• Personal advice: We are happy to think along with you about the optimal setup for your company.

Want to know more or a non-binding demo?

Contact us directly or request a demo. Discover for yourself the convenience of the Amazon – Exact Online connector and let your administration work for you!