Selling through Bol.com feels like outsourcing: the platform arranges the storefront, the order and the payment. But there is one thing Bol.com explicitly does not do for you, and it surprises many entrepreneurs. You create and deliver the invoices to your customers yourself.
As long as you have a few orders per month, that is manageable. But once your volume grows, or when the first business buyer requests a correct invoice, it becomes a daily task you would rather do without. In this article we explain what exactly Bol.com expects from you, what manual invoicing costs you, and how you automate the entire process from Exact Online.
A common assumption: "Bol.com collects the money, so that invoice will be fine too." That is not correct. Bol.com provides the payment overview, not the invoice to your customer. The invoicing obligation lies with you as the seller.
In practice that means a few things:
Failing to meet those requirements is more than an administrative slip. It affects your customer satisfaction, your rating on the platform and in the worst case your sales status.
The standard route without automation looks like this: you create the invoice in your bookkeeping, you download the PDF, you log in to your Bol.com sales account and you upload the file to the correct order. Per order. Every day again.
The drawbacks are predictable:
It is exactly the kind of work nobody enjoys and that is the first thing left undone on a busy day.
The connector between Exact Online and Bol.com removes that manual step entirely. The idea is simple: you keep invoicing in Exact Online as usual, the connector does the rest.
As soon as an invoice is created in Exact Online, the connector automatically sends the PDF back to the platform via the Bol.com API. The invoice is then immediately ready in the buyer's account. When an invoice request comes in, it is in most cases already handled before you would even look at it.
The process runs entirely in the background and fits your existing administration. You do not need to change your way of working in Exact Online; you simply add an automatic link to it.
An honest story is part of it too. A connector is not a miracle cure, and in these cases it is good to have your expectations clear:
For most Bol.com sellers who work with Exact Online, the time saved far outweighs those points. Once you spend more than half an hour a week uploading invoices, the automation pays for itself quickly.
We set up the connector in clear steps, with the option to first run in a test environment. After that our team is ready to support you, from support tickets to telephone assistance and proactive management. You choose the SLA level that suits your business. We are happy to think along about the optimal setup for your situation.
The invoicing obligation at Bol.com lies with you, but that does not mean you have to spend time on it every day. With the connector between Exact Online and Bol.com, invoices are created, sent back and delivered on time automatically. Compliant, error-free and without manual work. You keep time for the work that really matters.
Curious whether this fits your webshop? Get in touch directly or request a no-obligation demo. Also take a look at all our Bol.com connectors with Exact Online.