How does the Exact Online - Amazon commerce connector work?

With the iWeb connection between Amazon and Exact Online Commerce, you no longer have to worry about manual administration. All your customer, order, item and inventory data are seamlessly synchronized, allowing you to keep a grip on your business and save time on repetitive work.

What exactly does the connector do?

Our Amazon - Exact Online Commerce link ensures a complete and error-free exchange of data between your Amazon sales account and your administration. This happens fully automatically, so you always stay up-to-date and save time.

1. Customers & contacts

When a customer places an order on Amazon, all relevant customer data is immediately recorded as a relation and contact person in Exact Online. Think of:

• Company name, contact name
• Address details
• E-mail and phone number

Benefit:
You always have a complete and up-to-date customer database in Exact Online, without manual entry. This prevents errors and speeds up your invoicing and reporting processes.

2. Articles & product information

New products you add in Amazon will automatically appear in Exact Online. Changes in product information or prices are also synchronized. Also, a shipping item ("Shipment") is automatically created on the first order with shipping costs.

• SKU and product ID → Article code
• Description, prices and article groups
• Always correct prices and stock positions

Advantage:
You don't have to enter product data twice and prevents discrepancies between your Amazon sales account and administration. Prices and descriptions are consistent everywhere.

3. Orders & sales orders

When an order is completed in Amazon, it is automatically created as a sales order in Exact Online:

• All order lines, products and quantities are taken over
• Automatic connection with correct customer and delivery address
• Prices, shipping costs and any discounts fully taken into account
• Automatic assignment of the correct VAT code

Benefit:
Your orders are immediately ready for further processing in your accounting system - no more manual entry, minimal chance of errors, and a balanced administration.

4. Stock & availability

Exact Online always determines the current stock position of each item. Any change in stock (by sale, purchase or correction) is automatically synchronized to Amazon, usually within minutes.

• Your Amazon sales account always shows the correct stock level
• No chance of no-sales due to outdated stock levels

Advantage:
Your customers always see current inventory, which ensures better customer satisfaction and less chance of disappointment or lost sales.

5. VAT, payment terms & more

The connector supports common VAT scenarios. Payment terms, references and other administrative fields are also correctly adopted.

Summary

The connector ensures that customer, product, order and inventory data are always synchronized between your Amazon sales account and Exact Online. So you work more efficiently, error-free and have more time for your business.

Key benefits

• No more double entry: Customer, item and invoice data entered once, always up-to-date everywhere.
• 100% automatic synchronization: You no longer have to worry about your administration.
• Scalable and flexible: Easily expand with additional modules when you want to automate more.
• Control via the iWeb Control Panel: Manage your settings and mappings yourself, without technical knowledge.

Additional modules & expansion options

Make your connection even more powerful with our expansion modules for Exact Online, for example:

• Warehouse module: Optimize order and inventory processing if you work with multiple warehouses.
• Automatic delivery: When importing an order, immediately create a goods delivery, keep your inventory and accounting up to date.
• Checkout module: Automate the debiting of your webshop sales and keep a grip on your outstanding items.

See all modules on our modules page.

Support & SLAs

• Fast implementation: Installation and configuration in clear steps, with possibility to test first.
• Support & SLAs: Our team is ready to support you, from support tickets to phone help and proactive management - choose the SLA level that suits you. Learn more: SLA contracts.
• Personal advice: We are happy to help you think about the optimal setup for your business.

Want to know more or request a no-obligation demo?

Contact us directly or request a demo. Discover for yourself the convenience of the Amazon - Exact Online connection and make your administration work for you!