How does the Exact Online - CCV Shop trade connector work?

A successful webshop revolves around an efficient order process. By connecting CCV Shop to Exact Online, orders, customer data, products and stock are synchronised automatically. This way you avoid double data entry and keep both your webshop and administration up to date at all times. Want to know what our CCV Shop & Exact Online connector can do for your webshop? In this article we explain how the trade connector works. 

What exactly does the connector do?

Our CCV Shop – Exact Online Trade connector ensures a complete and error-free exchange of data between your webshop and your administration. This happens fully automatically, so you always stay up to date and save time.

1. Customers & contacts

When a customer places an order in CCV Shop, all relevant customer data is recorded directly as a relation and contact in Exact Online. Think of:

• Company name, name and address details
• Email and phone number

Benefit:
You always have a complete and up-to-date customer database in Exact Online, without manual entry. This prevents errors and speeds up your invoicing and reporting processes.

2. Products & product information

New products you add in CCV Shop appear automatically in Exact Online. Changes in product information or prices are synchronised as well. With the first order that includes shipping costs, a shipping item (“Shipment”) is also created automatically.

• SKU and product ID → item code
• Description, prices and item groups
• Always the correct prices and stock positions

Benefit:
You do not have to enter product data twice and you prevent differences between your webshop and administration. Prices and descriptions are consistent everywhere.

3. Orders & sales orders

When an order is completed in CCV Shop, it is automatically created as a sales order in Exact Online:

• All order lines, products and quantities are copied over
• Automatic connection to the correct customer and the correct delivery address
• Prices, shipping costs and any discounts fully included
• Automatic assignment of the correct VAT code

Benefit:
Your orders are ready straight away for further processing in your bookkeeping. No more manual entry, minimal chance of errors and a fully balanced administration.

4. Stock & availability

Exact Online always determines the current stock position of each item. Every change in stock (through sales, purchasing or correction) is synchronised automatically to CCV Shop, usually within a few minutes.

• Your webshop always shows the correct stock
• No risk of selling out of stock due to outdated stock levels

Benefit:
Your customers always see the current stock, which leads to better customer satisfaction and less chance of disappointment or lost revenue.

5. VAT, payment terms & more

The connector supports common VAT scenarios. Payment terms, references and other administrative fields are also copied over correctly.

In summary

The connector makes sure that customer, product, order and stock data are always synchronised between your webshop and Exact Online. This way you work more efficiently, error-free and keep more time for your business.

Key benefits

• No more double entry: Enter customer, order and product data once, always up to date everywhere
• 100% automatic synchronisation: No more worrying about your administration
• Real-time stock management: Always the correct quantity in your webshop, less chance of disappointing customers
• Smart VAT handling: Support for all common VAT scenarios, including international growth
• Scalable and flexible: Easily expand with extra modules when you want to automate more
• Control via the iWeb Control Panel: Manage your settings and mappings yourself, without technical knowledge

Extra modules & expansion options

Make your connector even more powerful with our expansion modules for Exact Online, for example:

• OSS / VAT module: Connect transactions in the EU automatically to the correct VAT codes in Exact Online and simplify your administration for the One Stop Shop (OSS) scheme.
• Warehouse module:Optimise order and stock processing when you work with multiple warehouses.
• Automatic delivery:Create a goods delivery immediately when an order is imported and keep your stock and bookkeeping up to date.
• Reconciliation module: Automate the reconciliation of your webshop sales and stay in control of your outstanding items.

View all modules on our modules page.

Support & SLAs

• Fast implementation: Installation and configuration in clear steps, with the option to test first.
• Support & SLAs: Our team is ready to support you, from support tickets to telephone assistance and proactive management. Choose the SLA level that suits you. More information: SLA contracts.
• Personal advice: We are happy to think along about the optimal setup for your business.

Want to know more or a free demo?

Get in touch right away or request a demo. Discover for yourself how easy the CCV Shop – Exact Online connector is and let your administration work for you!