How does the Exact Online - Amazon commerce connector work?

 Do you sell products through Amazon? Then you want orders, customers and items to be processed automatically in Exact Online. With the Amazon & Exact Online connector you automate these processes, so you have less to transfer manually and always have an up-to-date administration. In this article you will read how the trade connector works and which data is synchronised automatically between Amazon and Exact Online. 

What exactly does the connector do?

Our Amazon – Exact Online Trade connector ensures a complete and error-free exchange of data between your Amazon sales account and your administration in Exact Online. This happens fully automatically, keeping your administration always up to date and saving you time.

1. Customers & contact persons

When a customer places an order through Amazon, all relevant customer data is automatically recorded as a relation and contact person in Exact Online. Think of:

• Company name, name and address details
• Email and phone number

Advantage:
You always have a complete and up-to-date customer database, without manual entry. This prevents errors and speeds up your invoicing and reporting processes.

2. Items & product information

New products that you add to Amazon appear automatically in Exact Online. Changes in product information or prices are synchronised as well. On the first order with shipping costs, a shipping item (“Shipment”) is created automatically.

• SKU and product ID → item code
• Description, prices and item groups
• Always the correct prices and stock positions

Advantage:
You do not have to enter product data twice and you prevent differences between your Amazon account and your administration. Prices and descriptions are consistent everywhere.

3. Orders & sales orders

When an order in Amazon is completed, it is created automatically as a sales order in Exact Online:

• All order lines, products and quantities are transferred
• * Automatic connection to the correct customer and the correct delivery address
• Prices, shipping costs and any discounts fully included
• Automatic assignment of the correct VAT code

Advantage:
Your orders are ready straight away for further processing in your bookkeeping. No more manual entry, minimal chance of errors and a balanced administration.

4. Stock & availability

Exact Online always keeps track of the current stock position of each item. Every change in stock (through sales, purchasing or correction) is synchronised to Amazon automatically, usually within a few minutes.

• Your Amazon account always shows the correct stock
• No overselling due to outdated stock levels

Advantage:
Your customers always see the current stock. This increases customer satisfaction and reduces the chance of lost revenue.

5. VAT, payment terms & more

The connector supports common VAT scenarios. Payment terms, references and other administrative fields are transferred correctly and automatically.

In summary

The connector ensures that customer, product, order and stock data are always synchronised between your Amazon account and Exact Online. This way you work more efficiently, without errors, and keep more time for your business.

Main advantages

• Never enter data twice again: Enter customer, item and invoice data once, always up to date
• 100% automatic synchronisation: No more worrying about your administration
• Scalable and flexible:Easily expand with extra modules when you want to automate more
• Control via the iWeb Control Panel: Manage settings and mappings yourself, without technical knowledge

Extra modules & expansion options

Make your connector even more powerful with our expansion modules for Exact Online, for example:

• Warehouse module: Optimise order and stock processing across multiple warehouses.
• Automatic delivery: Create a goods delivery immediately on order import, so stock and bookkeeping stay up to date.
• Matching module: Automate the matching of webshop sales and keep control of outstanding items.

View all modules on our modules page.

Support & SLAs

• Fast implementation:Installation and configuration in clear steps, with the option to test first.
• Support & SLAs:Our team is ready to support you, from support tickets to telephone assistance and proactive management. Choose the SLA level that suits you.  More information: SLA contracts.
• Personal advice: We are happy to think along about the optimal setup for your business.

Want to know more or a free demo?

Get in touch right away or request a demo and discover for yourself how easy the Amazon – Exact Online Trade connector is. Let your administration work for you!