How Dartshopper got a grip on growth with iWeb

As a young webshop, Dartshopper is growing rapidly and has become the European leader in dart products. With 150 employees and more than 10 webshops, it is important that all processes are streamlined: accounting, central administration, fulfillment, and product and stock data in the webshop. In fact, all important aspects of an e-commerce organization.

Our smart solutions are central to this and ensure that they can achieve their growth and ambitions.

Result in figures

• Savings of 5 FTEs: manual processes and overhead have disappeared
• 10,000+ orders per day: fully automated, error-free processing
• 30% more efficient administration: more focus on growth and strategy
• Scalable base: automated, and for international growth

The challenge: rapid growth, complex administration

Dartshopper has quickly grown into an international player with more than 10
webshops and 150 employees. However, that growth brought with it a complex and error-prone
administration, resulting in a lot of overhead and growth limitations.

We have summarized the main challenges in this:

• Fragmented systems: orders ran through Lightspeed and Picqer, while accounting was done in Exact Online. This meant a lot of manual work and risk of errors.
• Manual processing: tens of thousands of orders per day could no longer be processed manually and also became error-prone.
• Lack of real-time insight: reports took too much time, delaying strategic choices and hindering growth.
• Limited scalability: existing processes were not scalable enough to support international growth due to all the manual processing and error proneness.

So that had to change. But how do you ensure that tens of thousands of orders and metainformation are processed flawlessly in the administration? Due to the complex
flow of information, standard solutions are often too limited and unable to handle the
large amount of data.

And although Dartshopper does almost everything in-house - from marketing and design to
fulfillment and finance - automating the accounting and e-commerce data flow is a special expertise. One that requires years of experience, and one
in which iWebDevelopment excels.

The solution: customized automation

Together with Dartshopper, we developed a series of advanced
links and modules that ensure a fully automated data flow
between webshop, warehouse and accounting. All pieces in a big puzzle that
ensure that the enormous flow of information is processed flawlessly.

Our approach here consisted of the following concrete solutions:

• Turnover connector: turnover from all webshops is booked automatically, in real time and error-free in the accounting system.
• Purchase connector with Picqer: direct synchronization of purchase orders, prices and margins.
• Full invoice automation: more than 10,000 orders per day are processed automatically.
• Customization for complexity: seamless processing of multiple currencies, warehouses, countries within multiple administrations.
• Proactive support: we think along at both technical and financial level and solve issues immediately.

The impact: from manual to scalable and data driven

No more headaches, but concrete improvements in the following areas:

• Real-time management information: direct insight into sales, margins and cash flow
• Error-free administration: no more time-consuming manual corrections
• 5 FTE savings:less administrative burden, more time for growth
• 30% faster processing:processes run automatically
• Scalability: the setup can easily handle international growth

Thanks to automation, we save hours of work and have real-time visibility into our orders. They understand not only the technical side but also the financial side, and that makes the cooperation really valuable.

Thijs - Financial Controller @ Dartshopper

Ready for growth, without growing pains

Thanks to iWebDevelopment's automation, Dartshopper now has a
solid, scalable basis for further international growth, without any additional workload in the
financial administration.

At iWebDevelopment, we help organizations like Dartshopper to automate their administration
automate their administration, speed up processes and prevent growing pains. A must to
remain competitive in a rapidly changing market.

Do you also want more control over your data and growth? Contact us for an informal conversation.